Privacy Policy

How we protect and handle your personal information

Privacy Policy

Effective Date: July 17, 2025
Last Updated: July 17, 2025

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Information Sharing
  5. Data Security
  6. Cookies and Tracking
  7. Your Rights
  8. Data Retention
  9. International Data Transfers
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

1. Introduction

Welcome to Wipflare. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Key Points
  • We only collect data necessary to provide our services
  • We never sell your personal information to third parties
  • You have control over your data and can request deletion
  • We use industry-standard security measures

2. Information We Collect

2.1 Information You Provide

Data Type Purpose Required/Optional
Account Information Username, email, password Required
Profile Information Display name, bio, profile picture Optional
Payment Information Billing details, payment methods Required for transactions
Communication Data Messages, support tickets When you contact us
Project Data Project descriptions, files, orders When using services

2.2 Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, device type, operating system
  • Log Data: IP address, access times, error logs
  • Cookies: Session data, preferences, analytics

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Processing orders and payments
  • Facilitating communication between users
  • Providing customer support

3.2 Platform Improvement

  • Analyzing usage patterns to improve our services
  • Developing new features and functionality
  • Troubleshooting technical issues
  • Ensuring platform security and fraud prevention

3.3 Legal Requirements

  • Complying with applicable laws and regulations
  • Responding to legal requests and court orders
  • Protecting our rights and interests
  • Investigating and preventing fraud

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in these limited circumstances:

4.1 With Other Users

  • Profile information visible to other users
  • Project listings and public communications
  • Order-related information with transaction parties

4.2 With Service Providers

  • Payment processors for transaction handling
  • Cloud storage providers for data hosting
  • Analytics providers for usage insights
  • Email service providers for communications

4.3 Legal Requirements

  • When required by law or legal process
  • To protect our rights and property
  • In case of emergency to protect user safety
  • To investigate fraud or security issues

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Security Measures
  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Limited access on need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Industry-standard hosting and security
  • Employee Training: Regular security awareness training
Important Note

While we implement strong security measures, no method of transmission over the internet is 100% secure. Please use strong passwords and protect your account credentials.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

  • Essential Cookies: Required for basic functionality
  • Performance Cookies: Help us understand usage patterns
  • Functional Cookies: Remember your preferences
  • Analytics Cookies: Provide insights for improvement

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Your Rights

You have the following rights regarding your personal data:

Right Description How to Exercise
Access Request copies of your personal data Contact support
Rectification Correct inaccurate or incomplete data Update in account settings
Erasure Request deletion of your data Contact support
Portability Receive your data in machine-readable format Contact support
Objection Object to processing for marketing Unsubscribe or contact support

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Until account deletion
  • Transaction Data: 7 years for legal compliance
  • Communication Data: 3 years for support purposes
  • Analytics Data: 2 years in anonymized form

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

Privacy Inquiries

If you have questions about this Privacy Policy or your data rights, contact us:

Email: privacy@wipflare.com
Support: Support Center
Mail: Wipflare Ltd., 123 Digital Street, 12345 Innovation City, Germany

Regulatory Compliance: This policy complies with GDPR, CCPA, and other applicable privacy laws.
Data Protection Officer: Available upon request for qualified inquiries.
Supervisory Authority: You have the right to lodge complaints with your local data protection authority.