/* Support Page Specific Styles */

/* Main content spacing for fixed navbar */
.main-content {
    margin-top: 80px;
    min-height: calc(100vh - 160px);
}

/* Hero Section */
.support-hero {
    padding: 2rem 0;
    text-align: center;
}

.support-hero h1 {
    background: var(--gradient-neon);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    margin-bottom: 1.5rem;
}

.support-hero .lead {
    color: var(--text-secondary);
    font-size: 1.1rem;
    margin-bottom: 2rem;
}

/* Support Cards */
.support-card {
    background: var(--bg-card);
    border: 1px solid var(--bg-tertiary);
    border-radius: var(--border-radius);
    transition: all 0.3s ease;
    height: 100%;
}

.support-card:hover {
    transform: translateY(-5px);
    box-shadow: var(--shadow-neon-green);
    border-color: var(--neon-green);
}

.support-card .card-body {
    padding: 2rem 1.5rem;
}

.support-icon {
    font-size: 3rem;
    margin-bottom: 1rem;
    opacity: 0.9;
}

.support-card h5 {
    color: var(--text-primary);
    margin-bottom: 1rem;
    font-weight: 600;
}

.support-card .card-text {
    color: var(--text-secondary);
    margin-bottom: 1.5rem;
    line-height: 1.6;
}

/* Support Tickets Card */
.support-tickets-card {
    background: var(--bg-card);
    border: 1px solid var(--bg-tertiary);
    border-radius: var(--border-radius);
}

.support-tickets-card .card-header {
    background: var(--bg-secondary);
    border-bottom: 1px solid var(--bg-tertiary);
    padding: 1.5rem;
}

.support-tickets-card .card-header h5 {
    color: var(--text-primary);
    margin-bottom: 0;
    font-weight: 600;
}

.support-tickets-card .card-body {
    padding: 1.5rem;
}

/* Ticket Cards */
.ticket-card {
    background: var(--bg-card);
    border: 1px solid var(--bg-tertiary);
    border-radius: var(--border-radius);
    transition: all 0.3s ease;
    cursor: pointer;
}

.ticket-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
    border-color: var(--neon-green);
}

.ticket-card .card-body {
    padding: 1.5rem;
}

.ticket-card .card-title {
    color: var(--text-primary);
    font-weight: 600;
}

.ticket-card .card-text {
    color: var(--text-secondary);
    line-height: 1.5;
}

/* Priority indicators */
.ticket-card.priority-low {
    border-left: 4px solid var(--success-color);
}

.ticket-card.priority-medium {
    border-left: 4px solid var(--warning-color);
}

.ticket-card.priority-high {
    border-left: 4px solid var(--danger-color);
}

.ticket-card.priority-urgent {
    border-left: 4px solid var(--danger-color);
    background: rgba(255, 51, 102, 0.1);
}

/* Status badges */
.badge.status-open {
    background-color: var(--info-color) !important;
    color: var(--bg-primary) !important;
}

.badge.status-in_progress {
    background-color: var(--warning-color) !important;
    color: var(--bg-primary) !important;
}

.badge.status-resolved {
    background-color: var(--success-color) !important;
    color: var(--bg-primary) !important;
}

.badge.status-closed {
    background-color: var(--text-muted) !important;
    color: var(--text-primary) !important;
}

/* Chat Interface */
.chat-container {
    font-family: var(--font-primary);
}

.ticket-header {
    background: var(--bg-secondary);
    border: 1px solid var(--bg-tertiary);
    border-radius: var(--border-radius);
}

.chat-messages {
    background: var(--bg-secondary);
    border: 1px solid var(--bg-tertiary);
    border-radius: var(--border-radius);
    min-height: 300px;
}

.chat-message {
    display: flex;
    flex-direction: column;
    margin-bottom: 1rem;
}

.user-message {
    align-items: flex-end;
}

.admin-message {
    align-items: flex-start;
}

.message-header {
    font-size: 0.85rem;
    margin-bottom: 0.25rem;
    color: var(--text-muted);
}

.user-message .message-header {
    text-align: right;
}

.admin-message .message-header {
    text-align: left;
}

.message-bubble {
    max-width: 70%;
    padding: 0.75rem 1rem;
    border-radius: 1rem;
    font-size: 0.95rem;
    line-height: 1.4;
    word-wrap: break-word;
}

.user-message .message-bubble {
    background: var(--neon-green);
    color: var(--bg-primary);
    border-bottom-right-radius: 0.25rem;
    box-shadow: var(--shadow-neon-green);
}

.admin-message .message-bubble {
    background: var(--bg-tertiary);
    color: var(--text-primary);
    border-bottom-left-radius: 0.25rem;
    border-left: 3px solid var(--light-blue);
}

/* Chat Input */
.chat-input .input-group {
    border-radius: var(--border-radius);
    overflow: hidden;
}

.chat-input textarea {
    border: 1px solid var(--bg-tertiary);
    border-right: none;
    background: var(--bg-secondary);
    color: var(--text-primary);
    resize: none;
}

.chat-input textarea:focus {
    background: var(--bg-secondary);
    border-color: var(--neon-green);
    box-shadow: 0 0 0 0.2rem rgba(57, 255, 20, 0.25);
    color: var(--text-primary);
}

.chat-input .btn {
    border: 1px solid var(--neon-green);
    border-left: none;
}

/* Access Denied */
.access-denied-content {
    padding: 3rem 2rem;
}

.access-denied-content i {
    opacity: 0.7;
}

.access-denied-content h2 {
    margin-top: 1.5rem;
    margin-bottom: 1rem;
}

.access-denied-content .lead {
    color: var(--text-secondary);
    margin-bottom: 2rem;
}

/* Modal Dark Theme */
.modal-dark .modal-content {
    background: var(--bg-card);
    border: 1px solid var(--bg-tertiary);
}

.modal-dark .modal-header {
    background: var(--bg-secondary);
    color: var(--text-primary);
}

.modal-dark .modal-body {
    background: var(--bg-card);
    color: var(--text-primary);
}

.modal-dark .modal-footer {
    background: var(--bg-secondary);
}

.modal-dark .modal-title {
    color: var(--text-primary);
}

/* Form Dark Theme */
.form-dark {
    background: var(--bg-secondary);
    border: 1px solid var(--bg-tertiary);
    color: var(--text-primary);
}

.form-dark:focus {
    background: var(--bg-secondary);
    border-color: var(--neon-green);
    box-shadow: 0 0 0 0.2rem rgba(57, 255, 20, 0.25);
    color: var(--text-primary);
}

.form-dark::placeholder {
    color: var(--text-muted);
}

/* Loading States */
.spinner-border.text-primary {
    color: var(--neon-green) !important;
}

/* Responsive Design */
@media (max-width: 768px) {
    .main-content {
        margin-top: 70px;
    }
    
    .support-hero {
        padding: 1.5rem 0;
    }
    
    .support-hero h1 {
        font-size: 2.5rem;
    }
    
    .support-card .card-body {
        padding: 1.5rem 1rem;
    }
    
    .support-icon {
        font-size: 2.5rem;
    }
    
    .message-bubble {
        max-width: 85%;
    }
    
    .ticket-card .card-body {
        padding: 1rem;
    }
}

@media (max-width: 576px) {
    .main-content {
        margin-top: 65px;
    }
    
    .support-hero h1 {
        font-size: 2rem;
    }
    
    .support-hero .lead {
        font-size: 1rem;
    }
    
    .support-card .card-body {
        padding: 1rem;
    }
    
    .support-icon {
        font-size: 2rem;
    }
    
    .message-bubble {
        max-width: 90%;
        font-size: 0.9rem;
    }
}

/* Animation for ticket cards */
@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.ticket-card {
    animation: slideIn 0.3s ease forwards;
}

/* Status indicator animations */
.status-indicator {
    position: relative;
    display: inline-block;
    width: 8px;
    height: 8px;
    border-radius: 50%;
}

.status-indicator.status-online {
    background-color: var(--success-color);
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0% {
        box-shadow: 0 0 0 0 rgba(57, 255, 20, 0.7);
    }
    70% {
        box-shadow: 0 0 0 10px rgba(57, 255, 20, 0);
    }
    100% {
        box-shadow: 0 0 0 0 rgba(57, 255, 20, 0);
    }
}

/* Custom scrollbar for chat messages */
.chat-messages::-webkit-scrollbar {
    width: 6px;
}

.chat-messages::-webkit-scrollbar-track {
    background: var(--bg-secondary);
    border-radius: 3px;
}

.chat-messages::-webkit-scrollbar-thumb {
    background: var(--neon-green);
    border-radius: 3px;
}

.chat-messages::-webkit-scrollbar-thumb:hover {
    background: var(--neon-green-dark);
}